Support Co-Ordination

NCS Group provides a service called Support Coordination, where our experienced support co-ordinators work alongside you to plan your support. As an NDIS participant, we help you to understand your plan and connect you with the people and support that will enable you to live the life you choose.

We’ve developed a great reputation and relationship with the NDIA based on our extensive resources and efficient service. We’ll maximise the hours of support in your plan while ensuring you feel heard and supported.

Whether you’re preparing for your plan, reviewing your current plan or looking for support to start your plan, we can help. To begin your NDIS journey we can meet with you in person or talk over the phone to find out exactly what you are looking for.

What our team provides

  • A focus on meeting your goals
  • Implementing your plan and coordinating supports
  • A commitment to finding the best support services for you
  • One-on-one meetings with us for personal support
  • Navigating and getting the most of out the NDIS
  • Mentoring and coaching
  • Arranging emotional support
  • Working with you to develop and build skills
  • Assistance to monitor your supports and ensure you are getting the most out of your plan
  • Ensuring you feel in control of your supports
  • Assisting you to make decisions about the future

Community Participation

At NCS Group we believe that everyday is an opportunity to reach new heights and fulfil your desired goals. We acknowledge that everyone deserves to have fun in their lives and participate in social activities, social events, and recreational activities.

NCS Group is proud to offer community participation under their scope to empower their participants to reach new goals, explore and challenge their potential. Whether you like to be in a group of like minded individuals to go on adventures and explore your potential, or whether you like to be one on one with our highly qualified staff, at NCS Group we guarantee that whatever your interest and hobbies be, we will develop a plan tailored to suit your needs.

At NCS Group we offer a wide range of activities to engage with our participants and increase their inclusion in the wider community. Our services are delivered throughout the week giving you the flexibility you deserve.


Group & Centre Based Activities

NCS Group has a range of activities and programs aimed to assist participants lead a full and happy life. Social inclusion and interaction programs are specially designed to meet an individual’s need and to assist them in finding their “special place” in life, where they feel valued and comfortable within their surroundings.

NCS Group has Centre-based Activities and Groups to promote socialisation. These Centre-based Activities are facilitated by support workers and has self-directed skill building activities. We encourage participants to engage in activities independent and/or participate in workshops/group activities.

Our Centre-based Activities and Groups have:

  • Arts and Crafts Activities
  • Music
  • Games
  • Kitchen and cooking skills classes
  • And more

Therapeutic Supports

We work closely with you and those close to you to maximise your independence. Our NDIS registered and approved Occupational Therapy service focuses on physical, psychosocial, sensory or cognitive disabilities.

You may be looking to improve your ability to perform tasks in your home including self-care, access to your community, exploring housing or driving options, home modifications or finding out about assistive technology.

Whatever you need, our Occupational Therapists will assess your situation and provide personalised services to help you do the things you want and need to do to, in the most effective way possible.

Our Occupational Therapists use the latest research and technologies in their field to assess and design rehabilitation programs that are evidenced based, efficient and effective. This ensures that you (or some one you care for) are always receiving the highest quality services.


Exercise Physiology & Personal Training

NCS Group’s NDIS registered Exercise Physiology service uses the power of exercise to help your body and mind.
Our experienced team of Exercise Physiologists (EPs) will provide you with a customised exercise program, giving you the tools to self-manage your condition and improve your quality of life.

The benefits of an exercise physiology program tailored specifically for you include:

  • Improved mental health, wellbeing and self-esteem
  • The ability to effectively self-manage your condition
  • Improved mobility and physical function
  • Pain reduction
  • Greater independence and the ability to achieve important life goals
  • NDIS Registered Exercise Physiology

Our EPs can help treat and manage specific conditions. They can help you to understand your condition and learn how best to manage and improve your health circumstance to become more independent and achieve your goals.


Development of Life Skills

Development of daily living and life skills focuses on training and development activities undertaken by the participant or their carer to increase their ability to live as autonomously as possible, including supports that will enhance the ability of the participant to travel, use public transport independently, practice and maintain personal hygiene regularly and many more. Life Skills are abilities for adaptive and positive behaviour that enable humans to deal effectively with the demands and challenges of life.

We understand your goals and work with you and your family or carers to put in place supports to develop everyday skills with a particular focus on building confidence and independence. If you have a unique skill that you want to learn, AAAR Ability Assist will work with you to reach your goal. We also improve your skills for communication and independent living. We provide services to assist you and your families or carers to navigate all the problems faced in your daily life, as well as to implement strategies that will increase your potential to manage these problems.

General Life Skills Development

Over our years of experience within the disability and community sectors we have come to recognise and appreciate the level of complexity faced by people with a disability when tackling everyday tasks and activities. We can provide training and development across a range of life skills, including:

  • Personal hygiene: such as showering, toileting and personal care
  • Nutrition: such as shopping for groceries and planning for and preparing a healthy meal
  • Maintaining cleanliness in your home: such as housework, laundering of clothes and addressing maintenance issues or repairs
  • Communicating with service providers and support networks
  • Transport and travel: such as planning your journey, accessing public transport and troubleshooting issues.

Innovative Community Participation

Participating in community based activities improves well-being as you are able to feel connected to people and the greater community your well-being is our highest priority. Improved well-being affects different aspects of life including education, employment, health, and satisfaction.

NCS Group’s Innovative Community Participation Program is designed to support NDIS participants build skills, showcase their hidden talents and actively participate in the community. It also develops independence and confidence around other members of the society. We can assist you in connecting with the community by supporting you and participating in the activities you enjoy while also learning new skills.

Our multicultural team are fully qualified, passionate and ready to set your goals with you and work with you to achieve it. NCSG is there for you to be independent and starlight care is there to start the journey with you.

A disability is not a barrier for anyone living their life to the fullest. We provide community participation supports in the following:

  • Recreation
  • Peer support
  • Life choices
  • Active ageing
  • Community access programs
  • Vacation care
  • Out of School Hours Care (OOSHC)
  • Weekend programs
  • Flexible respite
  • Centre based respite
  • Group fitness

Assistance – Personal Care

An NDIS Carer is vital for the health, wellbeing, and development of a disabled individual. As such, at NCS Group we have placed great importance on ensuring that all carers we recommend are well- qualified, caring, and friendly. Additionally, with NDIS funding, the cost of carers is subsidised, as they are vital people in a disabled individual’s life.

We can provide the support and care for those NDIS recipients who require it. Some of the services provided as a carer is:

  • General day- to- day hygiene and personal grooming
    This would include showering, brushing the individual’s teeth, etc., and in general ensuring that they are able to maintain a basic level of cleanliness. Hence, this would lead to the disabled individual’s feeling more put together and accomplished.
  • Ensuring that medication is taken
    Medication may be a big factor in the lives of these disabled individuals, however, remembering to take them might not be so easy. Hence, by having a carer who is able to provide them with their needs as frequently as required, this could allow them to go about their days without having to stress about their medication.
  • Cook them meals
    Having a carer simply cook meals for the dependent would take out a large stress of what they are eating. This would also prevent them from buying take- out for most meals, as this is very unhealthy.
    And finally, having a carer could simply provide the companionship that some NDIS participants truly yearn for. Carers are able to provide comfort and support in both the highs and lows of life.

Assistance – Life Stage, Transition

We know that transitioning to a new stage of life is a challenging time for anyone, and if you have a disability, it can be that much harder. At NCS Group we excel at helping NDIS participants through life stage transitions. There are many transition points throughout a lifetime – starting school, leaving home, getting that first job, or retiring from work, for example. You can benefit at each of these stages of life with a planned approach that examines individual abilities, needs and goals. With proper planning and networking, we can support you through life’s transitions and on to achieving your goals.

Includes short and long-term supports that focus on strengthening the participant’s ability to coordinate their supports, and to assist them to live at home and participate in their community.

Includes:

  • support connection
  • coordination of supports
  • assistance with accommodation and tenancy obligations
  • life transition planning including mentoring, peer support and individual skill development
  • assistance with decision making, daily planning, budgeting

Psychological And Allied Health Services

Our Allied Health clinicians are dedicated to providing quality care to assist people with disability to reach their full potential. We use a multi-disciplinary and collaborative approach to provide holistic support. Our team is made up of Psychologists, Behaviour Support Practitioners, Speech Pathologists and Occupational Therapists who provide a range of therapeutic and intervention supports tailored to each client’s unique needs.

  • Psychology
  • Behaviour Support
  • Speech Pathology
  • Occupational Therapy
  • Physiotherapy

NCSG cares about working with you, and our clinicians will develop an intervention that will best meet your needs.

Psychologists support mental health and general wellbeing

Our Psychologists work collaboratively with people who have disabilities, their families, and broader supports to holistically support each individual. We work within a disability framework and tailor sessions to suit the abilities of each person we work with.

We offer:

  • Individual intervention and counselling
  • Behaviour support (including positive behaviour support plans)
  • Capacity and skill building (e.g. emotion regulation)
  • Cognitive and diagnostic assessments
  • Adjustment to disability support