Frequently Asked Questions


The National Disability Insurance Scheme (NDIS) is an Australia wide scheme that will support people with a permanent and significant disability that affects their ability to take part in everyday activities. The NDIS will give people with disability more choice and control over how, when and where support is received, and provides certainty that they will receive the support they need over their lifetime.

If you are eligible for the NDIS you will receive funding on an annual basis to purchase reasonable and necessary supports that will assist people with disability to pursue their goals, achieve increased independence and participate in the community. These support can include education, equipment, health, well-being, employment and social participation.

NDIS is the name of the program that is run by an independent agency known as the NDIA (National Disability Insurance Agency).

Every NDIS plan is different because every NDIS participant is unique, and no two peoples’ lives, goals and daily activities are exactly the same.

NDIS plans are different from person to person because they’re based on each participant’s unique support needs, goals, daily activities and any other mainstream supports they might receive. This is a part of the NDIS’ commitment to being a person-centred approach to disability care.

A Psychosocial disability is a term used to describe a disability that may arise from a mental health issue. This is usually due to a person’s mental health condition being permanent and severe enough to impinge on a person’s ability to engage with their community and work towards their life goals. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and impact on their recovery. People with a disability as a result of their mental health condition may qualify for the NDIS. A person with a psychosocial disability is eligible to receive an NDIS plan and the NDIS estimates that up to 15% of NDIS participants have a psychosocial disability.

For more information on the National Disability Insurance Scheme please visit the official website at

NDIS number 1800 800 110